SHIPPING POLICY
As soon as you make your purchase, you will receive a confirmation e-mail and our team will get to work so that you receive your order as soon as possible. You will receive an email with the tracking of your order so that you can be aware of the status of the shipment at all times.
All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
Once your order is placed, you’ll receive a confirmation email. When it ships, you’ll get another email with a tracking number so you can follow your package in real time.
Please note: During drop weeks or high-volume releases, processing times may take an extra 1–2 business days due to demand.
We currently ship worldwide from our fulfillment location in the United States.
U.S. Shipping: 1–2 business days
Not in the U.S.? DM us @bythebook.clo for worldwide shipping info.
Shipping times are estimates and may vary based on location, weather, or carrier delays.
Please Note: you will receive updates on your orders through SMS, email, and via our Instagram (@bythebook.clo) weekly.
Once your order ships, you’ll receive an email or text with your tracking number.
Tracking updates may take up to 24–48 hours to appear after shipment.
If you don’t see any updates after 3 days, contact us at bythebookclo@gmail.com and we’ll help you locate your package.
ByTheBook is not responsible for packages that are lost, stolen, or damaged after being marked as “Delivered” by the carrier.
If this happens, please contact the shipping carrier (USPS, UPS, etc.) directly to file a claim.
If you need help with the process, email us — we’ll do our best to assist you.
Some pieces are made-to-order or released in limited quantities. If your order contains a preorder item, it will be shipped once production is complete, and we’ll keep you updated with estimated delivery dates via email, SMS, or our Instagram (@bythebook.clo).
International orders may be subject to import taxes, duties, or customs fees. These fees are determined by your local customs office and are the buyer’s responsibility.
If you have any questions about your order or shipping, reach out to us at:
bythebookclo@gmail.com
or DM us on Instagram @bythebook.clo
